有人在Costco买走3000元金条 遭银行扣数女顾客:不是我!

【星岛综合报道】一名女子Natalia Smith日前在社交平台TikTok发帖,指遭黑客盗用信用卡于Costco购买一条价值2999元的金条。她表示事发当日收到大通银行(Chase)短信通知有关消费,随即报案并取消信用卡。她同时发现大量垃圾电邮涌入,相信电邮账户亦遭黑客入侵。
起初大通银行愿意退款,但其后Costco表示货品已送到事主旧地址,并由一名叫Vanessa的人签收,故此交易有效要重新收费。Smith其后向警方报案,而大通银行表示需要Costco确认交易非经事主授权才可退款。但Costco指由于订单已送达,故无法处理。
@nataliamsmith The only winner here is the person who stole me CC information and currently has a $3000 gold bar that I am paying for. The most frustrating part is that I know people buy beds and couches from Costco and return them years later in terrible condition for a full refund but I get my identity stolen, Costco processes the order and then won’t help me get my money back? I literally thought credit cards were supposed to protect you from fraud #costco #costcofinds #chase #creditcard #fraud @Costco Wholesale ♬ Bluest Flame - Selena Gomez & benny blanco
Smith最终提供多项证据,包括证明帐单地址与送货地址不符、现居地址证明,以及驾驶执照以证明签名与“Vanessa”不同。Costco最终同意取消交易。不过Smith质疑为何没有正确的帐单地址,交易仍能完成,但大通银行及Costco均未能作出解释。
事主的TikTok影片获逾11,100次观看次数。她其后上载另一段影片,呼吁民众若遇到信用卡被盗用,应立即报案。
(图:资料图片)T12
>>>星岛网WhatsApp爆料热线(416)6775679,爆料一经录用,薄酬致意。
>>>立即浏览【移民百答】栏目:新移民抵埗攻略,老华侨也未必知道的事,移民、工作、居住、食玩买、交通、报税、银行、福利、生育、教育。
×